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Frequently Asked Questions

Return Policy

We accept returns within a specified period after delivery, provided the items are unused, unwashed, and in their original condition with all tags intact.

You can initiate a return by contacting our customer support team with your order details. Our team will guide you through the return process step by step.

Certain items such as discounted products, customized orders, or innerwear may not be eligible for return. Please check product details before placing your order.

Once the returned item is received and inspected, refunds or exchanges are processed within a few working days as per our policy.

Product Delivery

Delivery timelines vary based on your location and product availability, but orders are typically delivered within the estimated time mentioned at checkout.

Yes, once your order is shipped, you will receive tracking details to monitor your delivery status in real time.

 

Delivery charges, if applicable, are clearly displayed during checkout before you complete your purchase.

If your order is delayed or hasn’t arrived within the expected timeframe, please contact our customer support team for immediate assistance.

Payment Methods

We accept multiple secure payment options including debit cards, credit cards, online banking, and other supported digital payment methods.

Yes, all payments are processed through secure and encrypted gateways to ensure your personal and financial information is fully protected.

Cash on Delivery availability depends on your location and order value. If available, it will be shown as an option during checkout.

If your payment fails, please try again using a different payment method or contact your bank. For further assistance, our support team is always here to help.